Our Commitment to Protection of Personal Information
Your privacy is important. Whether you are browsing for information or conducting business with the Office of the Child Youth Advocate, your information is personal and must be protected. You also have the right to be informed how and why we collect, use and share your personal information.
The Freedom of Information and Protection of Privacy Act (FOIPP) governs the collection of all personal information handled by the Office of the Child Youth Advocate.
You Have a Choice
If you choose not to use the Internet to provide personal information, you may contact us by telephone, fax, mail, or in person. (Not all options may be available in every situation.)
Collection of Personal Information
What happens when I provide the Office of the Child Youth Advocate with personal information online?
Only the personal information necessary to respond to your message and to provide the requested service or product may be collected. For example, you may voluntarily provide government with your name, address, phone number, e-mail address and/or credit card number, if you wish to:
- submit an e-mail, comment, question or request or subscribe for information online
- request a service, product or fill out a registration or license form online
- provide feedback, participate in consultations, research or surveys online
- conduct e-commerce transactions with a department or agency.
Information is collected in compliance with the FOIPP Act to fulfill the stated purpose for which it was originally collected. Your personal information is disclosed only to the authorized personnel who need it to process and respond to your request.
The standard information collected when you visit the Office of the Child Youth Advocate website includes the following:
- Internet Protocol (IP) addresses of the computer used to access our site
- operating systems and the types and versions of browsers used to access our site
- Internet service providers used by visitors to our site
- dates and times users access our site
- pages visited
- keywords users enter into our search engine
- names and sizes of files requested
The Office of the Child Youth Advocate cannot personally identify you from any of the above information.
Cookies from third party applications
The site uses Google Analytics for the purpose of website analytics. Read the Google Analytics privacy statement to find out what and how your information is collected.
Security practices are continually evolving to ensure the integrity and confidentiality of information and systems. The Office of the Child Youth Advocate uses up-to-date security safeguards to protect its website from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information and damage. These safeguards include the use of security software and encryption protocols, physical and technical controls and procedures to protect information behind the firewall.
The computer systems of the Office of the Child Youth Advocate use hardware and software to monitor unauthorized attempts to upload or change information on our website, disrupt service or otherwise cause damage. As a general practice, the Office of the Child Youth Advocate does not attempt to link this information with the identity of individuals visiting our site. If an attempt to damage our site is detected, we may take further actions.